At bip999, gambling is entertainment — and we are committed to keeping it that way for every player in Bangladesh. Our responsible gaming programme gives you the tools, information, and support to stay in control at all times.
Our Commitment
bip999 believes that the vast majority of players enjoy our platform as a form of entertainment without any problems. However, we recognise that for a small number of people, gambling can become something more — a habit that starts to interfere with daily life, finances, and relationships.
That is why responsible gaming is not just a checkbox for bip999. It is a core part of how we operate. Every registered player in Bangladesh has access to a suite of practical tools that put control firmly in their hands. We have also trained our support team to recognise warning signs and respond with sensitivity.
If you ever feel that gambling is becoming a source of stress rather than entertainment, please use the tools described on this page or contact our support team at [email protected] — any time, day or night.
Player Protection Tools
These tools are available to every registered bip999 account. You can activate or adjust them at any time by contacting our support team.
Set a maximum amount you are permitted to deposit per day, week, or month. Once a deposit limit is in place, it takes effect immediately and cannot be increased for a minimum cooling-off period of 24 hours. Decreases take effect right away.
Cap the total amount you are willing to lose within a defined time period — daily, weekly, or monthly. When your loss limit is reached, your account will be automatically restricted from placing further bets until the period resets.
Define the maximum duration of a single gaming session. Once your set time is reached, bip999 will display a clear notification and log you out of your account automatically, helping you take regular breaks and stay aware of time spent playing.
Request a temporary account suspension of 24 hours, 48 hours, one week, or one month. During a time-out period, you will not be able to log in or place any bets. You can still withdraw any funds remaining in your account during this period.
If you feel you need a longer break from gambling, self-exclusion allows you to close your bip999 account for a minimum period of six months or permanently. During self-exclusion, your account cannot be reopened before the exclusion period expires, and you will be removed from all marketing communications.
Enable periodic on-screen reminders that display how long your current session has lasted and a summary of your net wins and losses during that session. Reality checks are available at 15-minute, 30-minute, and 60-minute intervals and are a simple way to stay grounded during play.
Spending Controls
bip999 offers a flexible set of financial control tools so you can define boundaries that match your own budget and comfort level. The table below summarises the available limit types and how they work.
All limits are denominated in Bangladeshi Taka (৳). You can request any limit amount above the platform minimum of ৳500 per period. There is no maximum — the purpose is to put you in control of your own spending, not to restrict you beyond what you choose.
| Limit Type | Available Periods | Effect on Account |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Blocks deposits above the set threshold for the chosen period |
| Loss Limit | Daily / Weekly / Monthly | Suspends betting when cumulative losses reach the threshold |
| Session Limit | Per session (minutes) | Auto-logout when session duration exceeds the set time |
| Wager Limit | Daily / Weekly / Monthly | Caps total bet amounts placed within the period |
| Time-Out | 24h / 48h / 7 days / 30 days | Full account suspension; withdrawals still permitted |
| Self-Exclusion | 6 months / 1 year / Permanent | Account closure; not reversible before period end |
How to Request a Limit
Setting up responsible gaming controls on your bip999 account is straightforward. Follow the steps below or contact support directly if you need assistance at any point.
Visit bip999.net and log in using your registered username and password. If you are having trouble accessing your account, contact support before attempting to reset credentials.
Navigate to the live chat widget in your account dashboard or send a message directly to [email protected]. Our support team is available 24 hours a day, 7 days a week on Bangladesh Standard Time (UTC+6).
Tell the support agent which tool you would like to activate (e.g., "I want to set a weekly deposit limit of ৳5,000" or "I would like to self-exclude for 6 months"). Be as specific as possible so your request is processed accurately.
For security purposes, our team may ask you to verify your identity before applying certain restrictions. This is to prevent unauthorised changes to your account.
Once applied, you will receive a confirmation of the limit or restriction via email. Reductions and exclusions take effect immediately. Limit increases require a 24-hour waiting period before they become active.
Know the Signs
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may indicate that gambling has moved beyond entertainment and is becoming harmful. If you recognise several of these in your own behaviour, we strongly encourage you to reach out for support.
Self-Assessment
This brief self-assessment is adapted from recognised problem gambling screening tools. Answer honestly — your responses are for your own benefit only and are not shared with bip999 or any third party.
Bet more than you could afford to lose?
Needed to gamble with larger amounts of money to get the same level of excitement?
Gone back another day to win back money you lost — known as "chasing losses"?
Borrowed money or sold anything to fund your gambling?
Felt that you might have a problem with gambling, even if you did not think it was serious?
Felt that gambling was causing you financial, relationship, or mental health difficulties?
Felt guilty or ashamed about the way you gamble or what happens when you gamble?
Age Policy
The bip999 platform is exclusively for adults aged 18 years and above. This is a firm policy with zero exceptions. We enforce this rule to protect young people and to comply with our obligations as a responsible online gaming operator serving players in Bangladesh.
During account registration, every player is required to confirm that they are 18 or older. bip999 reserves the right to request official identity documents — such as a National ID card, passport, or birth certificate — at any stage of the account lifecycle to verify a player's age. Accounts where age cannot be confirmed will be suspended pending verification, and any winnings associated with an underage account will be voided.
If you are a parent or guardian and suspect that a person under 18 in your household is using the bip999 platform, please contact us immediately at [email protected]. We will investigate and take swift action, including account closure and data deletion where appropriate.
All players must complete Know Your Customer (KYC) verification before making their first withdrawal. Accepted documents include the Bangladesh National ID card, passport, and driving licence.
Our registration process includes a mandatory age confirmation step. Players who provide false information about their age are in breach of the bip999 Terms & Conditions and may face permanent account closure.
If minors have access to the devices you use to access bip999, we recommend enabling parental control software and keeping your login credentials private. Never share your bip999 username or password with others.
bip999 may request documentary proof of age at any time — not just at registration. If a request for documents is not fulfilled within the specified timeframe, the account will be suspended until verification is complete.
Need Help?
If you are concerned about your gambling habits or those of someone you know, please do not hesitate to reach out. Our support team is available around the clock and is trained to assist with responsible gaming requests sensitively and without judgement.
Send your responsible gaming request, self-exclusion request, or any related concern to [email protected]. We aim to respond to all responsible gaming emails within two hours.
Access live chat directly from your bip999 account dashboard. Responsible gaming requests made via live chat — including time-outs and self-exclusions — are processed immediately without delay.
Our support team operates 24 hours a day, 7 days a week on Bangladesh Standard Time (UTC+6). There is no waiting until business hours — help is available whenever you need it, including evenings, weekends, and public holidays.
Continue Exploring
Gambling should always be an enjoyable experience. Now that you know how to stay in control, explore everything bip999 has to offer — from live cricket betting to slots and live casino tables. Remember: 18+ only, and always play within your means.
18+ only. Gambling involves risk. If gambling stops being fun, use our Responsible Gaming tools or contact [email protected].